FAQ
Frequently Asked Questions
What is the quality of the t-shirts?
Our t-shirts are made of premium cotton with DTF (Direct-to-Film) printing. This is the same technology used by major streetwear brands. The colors are vibrant and do not crack after washing.
How do I choose my size?
Our t-shirts have a regular unisex fit. Please consult the size guide available on each product page. If in doubt, order one size up.
What are the delivery times?
Each t-shirt is printed to order. Please allow:
- Production: 2 to 5 business days
- Canada Delivery: 5 to 10 business days
- International Delivery: 10 to 20 business days
Can I return my t-shirt?
If the product is defective or the print is not as ordered, we will send you a free replacement. Please contact us with a photo of the issue. Returns for change of mind are not accepted (on-demand printing).
How do I wash my t-shirt?
- Wash inside out in cold water
- Do not use bleach
- Tumble dry low or air dry
- Do not iron directly on the print
Are the designs exclusive?
Yes. Each illustration is an original Khimera creation. You will not find these designs anywhere else.
Do you ship internationally?
Yes! Thanks to our global printing partner, we ship to over 30 countries.
How do I contact customer service?
Email us at info@khimera.ca or use the contact form. We respond within 24 hours.