FAQ
Frequently Asked Questions
What's the quality of the tees?
Our tees are made from premium soft cotton, with high-definition printing that makes colours pop. Unisex fit (S to 3XL), comfortable for everyday wear — the kind of garment you actually wear, not stash in a drawer.
How do I choose my size?
Our tees are a regular unisex fit. Check the size guide on each product page. When in doubt, size up.
What are the delivery times?
Every tee is printed to order. Allow for:
- Production: 1 to 2 business days
-
Worldwide shipping: 3 to 7 business days
How much does shipping cost?
In Canada, shipping costs $2.99 — free from 2 t-shirts. In the United States and Europe (France, Belgium): $5.90 / €5.90, free from 2 t-shirts. In Switzerland: 9.90 CHF, free from 3 t-shirts.
Most online stores charge between $9 and $15 per order. At Khimera, we keep fees low on purpose — 2 t-shirts = free shipping in Canada.
Full details, timelines and returns: see our Shipping & Returns page.
Can I return my tee?
If the product is defective or the print doesn't meet standards, we'll send a free replacement. Contact us with a photo of the issue. Returns for change of mind are not accepted (print on demand).
How do I wash my tee?
- Wash inside out in cold water
- Do not use bleach
- Tumble dry low or air dry
- Do not iron directly on the print
Are the designs exclusive?
Yes. Every illustration is an original Khimera creation. You won't find these designs anywhere else.
Do you ship internationally?
Yes! Thanks to our global print partner, we ship to more than 30 countries.
How do I contact customer service?
Email us at contact@khimera.ca or use the contact form. We reply within 24 hours.
